엑스디파이언트 (XDEFIANT) 서비스 종료

엑스디파이언트 (XDEFIANT) 서비스 종료 공지가 등록되었습니다. 공지를 통해 환불 대상과 방법 그리고 잔여 일정 계획을 확인할 수 있습니다.

명칭 : 엑스디파이언트 (XDEFIANT)
유통 : 유비소프트
장르 : 히어로 슈팅 게임 아레나 FPS
출시 : 2024년 5월 21일
종료고지 : 2024년 12월 5일
종료일자 : 2025년 6월 3일 (총 378일 서비스)

 

엑스디파이언트 (XDEFIANT) 서비스 종료 공지

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공지 원본

 

Our Message to Players

Dear Players,

Thank you for your incredible dedication and support of XDEFIANT. We regret to inform you that we are initiating the sunset process starting today, December 3rd, 2024. As a result, new downloads, player registrations and purchases will no longer be available. Season 3 will still launch, so stay tuned for more updates to come. The servers will remain active, and the game will be fully playable until June 3rd, 2025.

Here is a personal message from our Executive Producer, Mark Rubin.

For those who purchased the Ultimate Founders Pack, you will receive a full refund. Additionally, players who have made VC and DLC purchases since November 3rd, 2024, will also be fully refunded. Please note that processing these refunds will take up to 8 weeks. For more details on refunds, please continue to our FAQ section.

We understand that this news may come as a disappointment, and we deeply appreciate the time and passion you have invested in our community. Our goal is to provide you with all the information you need in one convenient place, while acknowledging that we may not have all the answers just yet. We are committed to keeping you informed and supported throughout this process. Thank you for your continued support and understanding.

FAQ

1. What does "sunsetting" mean for this game?

Starting December 3rd, 2024, players will no longer be able to purchase any content, and registration for new players will be disabled. Existing players that have accessed the game prior to December 3rd, 2024, will continue to have full access to the game including upcoming content until the servers go offline on June 3rd, 2025.

2. Will I be still able to use my remaining XCoins?

Yes, you can use your XCoins to redeem content in the game.

3. When will the servers shut down?

The servers will go offline on June 3rd, 2025.

4. Will I still be able to play the game until the sunset date?

The game will remain available to all players who joined XDefiant before December 3rd, 2024. All functionalities, including progression, events, rewards, and achievements, will continue to be available until June 3rd, 2025.

5. Will Season 3 still be launched?

Season 3 will launch. After that, no additional content will be added to the game.

6. I have uninstalled my game; can I reinstall it to play season 3?

Yes, you can reinstall the game to play Season 3, if you have accessed the game prior to December 3rd, 2024.

7. Is there a way to continue playing offline?

There is no offline mode available following the shutdown on June 3rd, 2025.

8. Will multiplayer services or servers remain active until the shutdown?

Yes, the multiplayer services will be active until the shutdown on June 3rd, 2025.

9. As a Ubisoft+ subscriber, will I have access to Season 3 and be able to play the game until sunset?

If you are a Ubi+ Subscriber, you will have access to Season 3, if you have accessed the game before December 3rd, 2024.

Refunds

1. What do I need to do to get my refund?

Refunds will be managed by the storefronts where you made your purchases. All partners will automatically process refunds within 8 weeks. If you do not receive your refund by January 28th, 2025, please visit Ubisoft.com/help.

2. What content will be refunded?

Please find below a detailed list of DLC and VC content that is eligible for refund if purchased on November 3rd, 2024, or later.

Reminder your refunds will be processed automatically within 8 weeks. If you did not receive your refund by January 28th, 2025, please contact our support at Ubisoft.com/help.

XDefiant Gold Pack
XDefiant Starter Pack DLC
XDefiant Combat Pack DLC

XDefiant VC Pack - 500 XCoins
XDefiant VC Pack - 1000 XCoins
XDefiant VC Pack - 2100 XCoins
XDefiant VC Pack - 5750 XCoins
XDefiant VC Pack - 12000 XCoins

3. Will the founders pack be refunded?

Those who purchased the Ultimate Founder's Pack, will receive a full refund.

The Founder's Pack and Founder's Pack Elite are not eligible for refunds.

4. Can I still purchase VC and DLC packs?

All DLC and VC purchase will be disabled from all store fronts and platforms starting December 3rd 2024.

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한글 번역

 

플레이어 여러분께 드리는 메시지
친애하는 플레이어 여러분,

XDEFIANT에 보내주신 여러분의 놀라운 헌신과 지원에 감사드립니다. 2024년 12월 3일부터 서비스 종료 절차를 시작하게 되었음을 알려드립니다. 이에 따라 새로운 다운로드, 플레이어 등록 및 구매가 더 이상 불가능해집니다. 시즌 3는 예정대로 출시될 예정이니 추후 업데이트 소식을 기다려 주시기 바랍니다. 서버는 계속 운영되며, 2025년 6월 3일까지 게임을 완벽하게 즐기실 수 있습니다.

Executive Producer인 Mark Rubin의 개인적인 메시지가 함께 전달됩니다.

Ultimate Founders Pack을 구매하신 분들께는 전액 환불해 드립니다. 또한 2024년 11월 3일 이후 VC와 DLC를 구매하신 플레이어분들께도 전액 환불해 드립니다. 환불 처리에는 최대 8주가 소요될 수 있습니다. 환불에 대한 자세한 내용은 FAQ 섹션을 참고해 주시기 바랍니다.

이 소식이 실망스러울 수 있다는 점을 잘 알고 있으며, 우리 커뮤니티에 투자해 주신 시간과 열정에 깊이 감사드립니다. 저희의 목표는 아직 모든 답변을 드릴 수 없는 상황이지만, 필요한 모든 정보를 한 곳에서 편리하게 제공해 드리는 것입니다. 이 과정 전반에 걸쳐 여러분께 지속적인 정보를 제공하고 지원할 것을 약속드립니다. 변함없는 지지와 이해에 감사드립니다.

[FAQ]
1. 이 게임의 "서비스 종료"는 무엇을 의미하나요?
2024년 12월 3일부터 플레이어는 더 이상 콘텐츠를 구매할 수 없으며, 새로운 플레이어의 등록이 불가능해집니다. 2024년 12월 3일 이전에 게임에 접속한 기존 플레이어는 2025년 6월 3일 서버가 종료될 때까지 예정된 콘텐츠를 포함한 게임의 모든 기능에 계속 접근할 수 있습니다.

2. 남은 XCoins를 사용할 수 있나요?
네, XCoins를 사용하여 게임 내 콘텐츠를 구매하실 수 있습니다.

 

3. 서버는 언제 종료되나요?
2025년 6월 3일에 서버가 종료됩니다.

4. 서비스 종료일까지 게임을 계속 플레이할 수 있나요?
2024년 12월 3일 이전에 XDefiant에 가입한 모든 플레이어는 게임을 이용할 수 있습니다. 진행 상황, 이벤트, 보상, 업적을 포함한 모든 기능은 2025년 6월 3일까지 계속 이용 가능합니다.

 

5. 시즌 3는 출시되나요?
시즌 3는 출시됩니다. 이후에는 게임에 추가 콘텐츠가 제공되지 않습니다.

 

6. 게임을 삭제했는데, 시즌 3를 플레이하기 위해 재설치할 수 있나요?
2024년 12월 3일 이전에 게임에 접속한 경험이 있다면 재설치하여 시즌 3를 플레이하실 수 있습니다.

7. 오프라인으로 계속 플레이할 방법이 있나요?
2025년 6월 3일 종료 이후에는 오프라인 모드를 이용할 수 없습니다.

8. 멀티플레이어 서비스나 서버는 종료 시까지 운영되나요?
네, 멀티플레이어 서비스는 2025년 6월 3일 종료 시까지 운영됩니다.

9. Ubisoft+ 구독자로서 시즌 3에 접근하고 서비스 종료까지 게임을 플레이할 수 있나요?
2024년 12월 3일 이전에 게임에 접속한 경험이 있는 Ubi+ 구독자는 시즌 3에 접근할 수 있습니다.

 

[환불]
1. 환불을 받으려면 어떻게 해야 하나요?
환불은 구매하신 스토어에서 처리됩니다. 모든 파트너사에서 8주 이내에 자동으로 환불을 처리할 예정입니다. 2025년 1월 28일까지 환불을 받지 못하신 경우 Ubisoft.com/help를 방문해 주시기 바랍니다.

 

2. 어떤 콘텐츠가 환불 대상인가요?
2024년 11월 3일 이후 구매한 다음 DLC 및 VC 콘텐츠에 대해 환불이 가능합니다.

 

환불은 8주 이내에 자동으로 처리됩니다. 2025년 1월 28일까지 환불을 받지 못하신 경우 Ubisoft.com/help에서 고객지원팀에 문의해 주시기 바랍니다.

XDefiant Gold Pack
XDefiant Starter Pack DLC
XDefiant Combat Pack DLC
XDefiant VC Pack - 500 XCoins
XDefiant VC Pack - 1000 XCoins
XDefiant VC Pack - 2100 XCoins
XDefiant VC Pack - 5750 XCoins
XDefiant VC Pack - 12000 XCoins

 

3. 파운더스 팩도 환불되나요?
Ultimate Founder's Pack을 구매하신 분들은 전액 환불받으실 수 있습니다.
Founder's Pack과 Founder's Pack Elite는 환불 대상이 아닙니다.

 

4. 아직 VC와 DLC 팩을 구매할 수 있나요?
2024년 12월 3일부터 모든 스토어와 플랫폼에서 DLC와 VC 구매가 불가능해집니다.